Text-To-Give
Giving is now as easy as sending a text. To try it out, text any amount to 84321. If this is your first time, you will be asked to complete a one-time form, safely linking your preferred payment method to your smart phone. This new way of giving is not charged to your phone bill, and from here on out, you will be able to give anytime from anywhere with a single text.
Donor Setup Process
“Text any amount to 84321 to give”
If a donor texts $5 and you’ve never set up Text-to-Give, you’ll be asked to set up a payment method. From that point forward, giving will be as simple as sending a text.
You can see this setup process in the video above. It’s easy for donors to set up text to give and although we’re showing all the steps in the list below… give it a try yourself. You’ll see that it feels a lot quicker than it reads.
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Send an amount (Example: $5 or $10) to the shortcode 84321. This is a shared shortcode used by other churches in your area.
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If the number isn’t set up for text-to-give, a setup link will be sent back. Tap the setup link to be guided to the next step.
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Select Portland Hmong Alliance Church. A list of churches in the area will be suggested. If your phone number is recognized by Planning Center Giving, the appropriate church will be listed as a “Suggested” organization.
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Enter your email address and, if prompted, your name.
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Enter the payment method you’d like to use for text-to-give. If you’re already a donor and you’ve added a payment method before (say, a bank account for ACH or a credit card) then you can optionally log in to access your saved payment methods.
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Complete your initial setup donation. The initial donation, in most cases, will go to the default fund (usually the “Tithe” fund). However, donations can be directed to more specific funds.
Special Keywords & Funds
The following keywords are available:
To indicate a specific fund, use one of the following:
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Tithe
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Donation
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Great Commission Fund
REFUND - Issue this command within 30 minutes of donating to initiate an automatic refund. This isn't a cancellation, it's an actual refund.
MISTAKE - Because ACH donations take so long (and can't be refunded until they settle in the bank system) the normal REFUND keyword doesn't work when you use a bank account as your text-to-give payment method. Instead, you can use the MISTAKE keyword. This keyword will cancel the donation before it enters the banking system. When a donation is canceled this way, it's like it never happened.
STOP/START - The STOP command immediately deactivates text-to-give for the sender. The START command will re-enable text-to-give for the sender.
The "stop" command immediately disconnects the sender's phone number from the text-to-give system and the system will no longer be able to communicate with that phone until a "start" command is received. This opt-out functionality is required by the telecom companies.
HELP - This will prompt a response message back to the sender. If the sender is a Text-to-Give donor (meaning that your number is active in the system) then you'll get a link to a help page specific to Portland Hmong Alliance Church.
If you have questions at any time, please contact the Church Treasurers.
Thank you for supporting the ministries of the Portland Hmong Alliance Church.